Terms & Conditions

Age of concent

By purchasing products from King Active UK you declare that you are 18 years of age or above or have the legal right to possess adult products in your area or community. If it is discovered that you are not of the legal age to purchase from the website, www.kingactive.co.uk is not obliged to accept your order.

Contract formation

Orders made through www.kingactive.co.uk are subject to acceptance and availability. King Active UK may choose at any time to cancel your order. No contract will officially exist between yourself and King Active UK until your parcel has been dispatched. King Active UK provide a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details. Please see our Security page.

Your credit card is charged in the name of our parent company, LEVELUK

Data protection

King Active UK is compliant with the Data Protection Act. Your details will not be passed on to any third party without prior consent.

Privacy policy

We may use personal information to provide the services you’ve requested. We will only use this information for auditing, research and analysis to operate and improve our technologies and services, it is never sold or passed on without consent. Our site allows you to opt out of receiving communications from us when we request your information. Also if you want to opt out at a later point, you can do so by e-mailing us or writing to our address. We use cookies and other technologies only where required for our shopping technology to work. Your personal information will never be stored in any cookies generated by our systems.

Read more about our privacy policy here.


Royal Mail Tracked 24 – £3.99 / (95% delivery next day)

Royal Mail Tracked 48 – £2.99 / 2-3 working day

Europe – Royal Mail Overseas Airmail / Other Courier – £10 / 3 – 7 Working Days

All UK deliveries are FREE over £30

UK based orders

Royal Mail Tracked Delivery – Delivery usually within 1 to 3 days. However 10 working days should be allowed before contacting us if your order has not arrived (Royal Mail Terms & Conditions for Royal Mail Tracked)

International Orders – International orders usually arrive within 3 to 7 working days.

PLEASE NOTE: that if you live in the Highlands area delivery may take longer than specified. Orders outside of mainland UK are unlikely to arrive next working day. Please allow 2-5 working days, depending on the destination. In case of adverse weather please check the Interlink and Royal Mail websites for possible delays.


All goods sold through this site are sold as ‘novelty goods.’ The vendor, Your Levels UK Limited, the holding company of King Active UK, cannot be held responsible for any injury caused by improper use. Goods or packaging of goods may differ slightly to those displayed on the website. Your Levels UK Limited, holding company of King Active UK cannot be held responsible for errors or interruption on the website.